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Let’s Civilize Telecom

Tired of dealing with companies that seem more focused on tricking you into spending more money rather than delivering real value?

Telepath is a customer-focused, boutique telephone company. Our specialty is small and medium businesses. Let our over twenty years of telecom experience help your business take full advantage of today’s technology options.

IP Phone System Features

ur IP-based phone systems include a rich and flexible feature set often associated with large, high end (and high cost) proprietary PBXs. While the system features are really only limited by your imagination, the following is a list of features that either work “out-of-the-box” with minimal setup or we’ll support, once configured for you.

Administration & Configuration

  • Admin Status Screen
  • Blacklists
  • Enhanced Call Detail Records
  • Monitoring/Snooping/Parking/Retrieval
  • Call Recording
  • Computer-Telephony Integration
  • E911
  • ENUM
  • Extensions (unlimited)
  • Flexible Extension Numbering
  • Graphical Call Manager
  • Interactive Directory Listing
  • Local and Remote Call Agents
  • Macros
  • Network Settings Tool
  • Package Manager (for easy updates)
  • Phone Provisioning Tool
  • Predictive Dialler
  • Remote/Roaming Extensions
  • VoIP Gateways

Call Management

  • Blind Transfer
  • Forward Busy/No Answer/Variable
  • Call Transfer
  • Call Waiting
  • Caller ID, Blocking & on Call Waiting
  • Conference Bridging
  • Dial by Name
  • Distinctive Ring
  • Do Not Disturb
  • Fax Transmit and Receive
  • Music On Hold/Transfer
  • Paging and Intercom
  • Privacy
  • Remote Call Pickup
  • Remote Office Support
  • Supervised Transfer
  • Talk Detection
  • Text-to-Speech
  • Three-way Calling

Custom Call Management Feature (CCMF)*

  • Automated Attendant / Interactive Voice Response (IVR)
  • Callback
  • Direct Inward System Access (DISA)
  • Follow Me
  • Inbound Call Routing
  • Outbound Call Routing
  • Queuing/ACD
  • Ring Groups
  • Route by Caller ID
  • Time-Based Routing
  • Unlimited SIP/IAX Trunks

Voicemail

  • Mailboxes (unlimited)
  • Visual Indicator for Message Waiting
  • Stutter Dialtone for Message Waiting
  • Voicemail to email
  • Voicemail Groups
  • Web Voicemail Interface
  • Voiceamail Blast

* Our packages already include (two to ten depending on the package) the configuration/programming of Custom Call Management Features (CCMFs). An unlimited number of additional CCMFs can be configured for a one-time flat fee per CCMF. See the Contact us page for more details.