IP Phone System Features
ur IP-based phone systems include a rich and flexible feature set often associated with large, high end (and high cost) proprietary PBXs. While the system features are really only limited by your imagination, the following is a list of features that either work “out-of-the-box” with minimal setup or we’ll support, once configured for you.
Administration & Configuration
- Admin Status Screen
- Blacklists
- Enhanced Call Detail Records
- Monitoring/Snooping/Parking/Retrieval
- Call Recording
- Computer-Telephony Integration
- E911
- ENUM
- Extensions (unlimited)
- Flexible Extension Numbering
- Graphical Call Manager
- Interactive Directory Listing
- Local and Remote Call Agents
- Macros
- Network Settings Tool
- Package Manager (for easy updates)
- Phone Provisioning Tool
- Predictive Dialler
- Remote/Roaming Extensions
- VoIP Gateways
Call Management
- Blind Transfer
- Forward Busy/No Answer/Variable
- Call Transfer
- Call Waiting
- Caller ID, Blocking & on Call Waiting
- Conference Bridging
- Dial by Name
- Distinctive Ring
- Do Not Disturb
- Fax Transmit and Receive
- Music On Hold/Transfer
- Paging and Intercom
- Privacy
- Remote Call Pickup
- Remote Office Support
- Supervised Transfer
- Talk Detection
- Text-to-Speech
- Three-way Calling
Custom Call Management Feature (CCMF)*
- Automated Attendant / Interactive Voice Response (IVR)
- Callback
- Direct Inward System Access (DISA)
- Follow Me
- Inbound Call Routing
- Outbound Call Routing
- Queuing/ACD
- Ring Groups
- Route by Caller ID
- Time-Based Routing
- Unlimited SIP/IAX Trunks
Voicemail
- Mailboxes (unlimited)
- Visual Indicator for Message Waiting
- Stutter Dialtone for Message Waiting
- Voicemail to email
- Voicemail Groups
- Web Voicemail Interface
- Voiceamail Blast
* Our packages already include (two to ten depending on the package) the configuration/programming of Custom Call Management Features (CCMFs). An unlimited number of additional CCMFs can be configured for a one-time flat fee per CCMF. See the Contact us page for more details.