Call Centres
There often comes a point at which a business has expanded beyond its current traditional inbound/outbound capabilities. It is at this time that a more serious approach to managing calling traffic might make sense.
No matter how small or how large your organization is, you will surely benefit from some intelligent, thoughtful, pragmatic advice on how to proceed. The solution always needs to be a balance between short-term needs and the flexibility to grow at minimal incremental cost without reinventing the wheel at every turn.
Let us help you decide on what technologies to use, telecom facilities to exploit, capacity requirements and system configurations to implement.