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Let’s Civilize Telecom

Tired of dealing with companies that seem more focused on tricking you into spending more money rather than delivering real value?

Telepath is a customer-focused, boutique telephone company. Our specialty is small and medium businesses. Let our over twenty years of telecom experience help your business take full advantage of today’s technology options.

Challenging Compliance

Principle #10 – Challenging Compliance

An individual will be able to address a challenge concerning compliance with the above principles to Telepath’s Privacy Officer.

10.1 Telepath will maintain procedures to receive and respond to complaints or inquiries about its policies and practices relating to the handling of personal information. Telepath will make every effort to ensure that its procedures are easily accessible and simple to use.

10.2 Telepath will inform individuals who make inquiries or lodge complaints of the existence of relevant complaint procedures.

10.3 The person or persons accountable for compliance with this Privacy Policy may seek external advice where appropriate before providing a final response to individual complaints.

10.4 Telepath will investigate all complaints. If a complaint is found to be justified, Telepath will take appropriate measures, including, if necessary, amending its policies and practices.